Suunto

Up to one-fifth more efficiency for peak season

Client: Suunto
Industry: Company specialized in designing sports watches, dive computers, and precision instruments
Services: Work Study 360™ service
Result: Shipping department efficiency during Black Week and Christmas sales +24%

“I recommend Ziirto’s development project to anyone who wants to develop their logistics and is motivated to increase the efficiency of their warehouse.”

JARMO JUUSOLA, Shipping and Warehouse Manager, Suunto

Starting point

At Suunto, we wanted to improve the efficiency of our warehouse, especially with demand peaks in mind. The throughput of the shipping department is challenged particularly during Black Friday, which is often also the kickoff for the Christmas season. From experience, we knew that high urgency and pressure increase the number of errors and cause more wast – for example in packaging materials and labor time.

We decided to ask Ziirto for help to achieve better throughput. The project started by examining current practices through task analytics. As a result, we received short- and long-term development plans.

What was done

Immediate results with the Work Study 360™ study

The project kicked off very smoothly. Ziirto’s development engineer, Toni Salminen, first familiarized himself with our company, our people, and our existing processes. At the same time, Toni mapped our machines and equipment as well as the facilities. Ziirto’s positive attitude toward the way we work was memorable.

The following days were spent filming the processes and their different variations. There were nine processes to be filmed. Thanks to effective background work, Ziirto was able to start the actual task analytics already on the morning of the second day. Our shipping team was very involved throughout the project, even though being filmed is rarely anyone’s favorite activity.

During the last two days, Ziirto reviewed the video material and carried out motion-sequence analysis. The processes were filmed with two cameras, from two angles, to provide a sufficiently comprehensive view for the motion analysis. Motion-sequence analysis is a method of task analytics that is independent of the individual employee.

From Ziirto, we received strong assessments of where we have succeeded and where there is still room to improve. We got excellent short- and long-term development plans.

Outcome

We have been developing our shipping department for a long time, especially for e-commerce needs. Ideas were starting to run out, so it was valuable to get external support and benchmarking of the current state of our shipping operations.

From Ziirto, we received strong assessments of where we have succeeded and where there is still room to improve. We got excellent short- and long-term development plans.

With the improvements delivered, we were able to increase shipping department efficiency during Black Week and Christmas sales by 24%

Suunto

Suunto is a Finnish company specializing in the design of sports watches, dive computers, and precision instruments. Suunto products are built for demanding use-training, outdoor adventures, and harsh conditions – and they serve both enthusiasts and professionals.

Suunto’s operations are driven by a practical focus on quality, performance, and reliability. When peak seasons such as Black Week and Christmas sales put pressure on fulfillment, an efficient and error-free shipping process becomes a critical part of customer experience and smooth business operations.

More information: https://www.suunto.com/

For more information about the Work Study 360™ service
Toni Salminen
Development Engineer, Partner
Phone +358 45 676 4900